How to visit and contact us
Contacting our team
Whether you need to confirm an appointment time, clarify your bowel preparation instructions, or discuss billing enquiries, our administrative team is available to assist you.
Central telephone: (07) 3820 4555
Administrative fax: (07) 3740 6686
Office hours: Monday to Friday, 8:00 am to 4:00 pm (except public holidays)
In emergencies, call 000. For all-hours urgent medical assistance, call our central telephone: (07) 3820 4555.
Booking requests and clinical referrals
All outpatient clinic consultations and open-access procedural bookings are securely managed on behalf of our specialists by Gastro Services & Facilities (GSF). Referrals and appointment bookings must be submitted through GSF.
Visiting our centre
Our address: Shop 6-7, 120 Birkdale Road, Birkdale QLD 4159.
Easy facility access: Getting into the hospital is seamless for all mobility levels. The entrance is fully equipped with your choice of a short two-stair entry, a gentle access ramp, or full passenger lift availability.
Free on-site parking: Ample, complimentary parking spaces are available directly within the main complex grounds, including above ground and undercover parking options.
Nominated driver parking: For your convenience, we have a specially designated parking spot reserved exclusively for patient pick up and drop off. This ensures your nominated driver can stop effortlessly, leaving you with only a very short distance to walk into or from the hospital when arriving or departing.
Public transport networks: The centre is highly accessible via local transport lines. The Birkdale train station (on the Cleveland Line) is situated an easy 400-metre walk from our doors, and regular local bus routes service the immediate Birkdale Road precinct.
Set in the leafy green suburb of Birkdale, Eastern Endoscopy Centre offers a tranquil hospital setting designed to put you completely at ease. Our modern facility features beautiful natural habitat views, providing a calming backdrop for your care. You may even be lucky enough to spot one of our resident koalas during your visit!
Clinical safety notice for sedated patients
If you are undergoing sedation, you must not drive a vehicle or operate machinery until the following day. Please ensure your nominated driver utilises our designated parking spaces to collect you directly from our reception lounge after your recovery period.
